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The best service I've had from any auto collision shop. I usually go to a place in Torrance, but I purchased a tesla, and they have their own shops... read more that are tesla approved. I called and was able to get an appointment the same day. Manager Edwin was able to get someone to look at my car even though they were at lunch. I got the estimate fast and was able to keep the car until the parts were in. Edwin was kind enough to stay a little after closing for me to drop off my car, and Kevin said the work would be done in one week. More damage was found once they removed the bumper but still fixed the car within the week and Kevin called to update me. Everyone there was so nice, helpful, and answered all my questions. Edwin went above and beyond throughout the whole process and was very patient. I am very impressed by the customer service and repair to my car. I will definitely refer friends and family.
8/14/2024My new Tesla Model Y got into an accident. Costco Connect, our policy insurer, contacted the shop and scheduled an appointment for a repair. It was pretty quick,... read more but the shop is too far from my home location in Fountain Valley, so I was a bit reluctant. After making a call to Garo, the general manager, I felt very comfortable and approved for the car to be towed to the shop for a diagnostic and quote. I visited the shop the day after my car arrived. The shop is neat and clean. The technicians are friendly and sounds very knowledgeable. Garo is a very honest and caring man. He explained to me in detail how the process works and ensured my car will be diagnosed and replaced with Tesla original parts and the highest care. He offered other advice to make me feel better from the concerns of the accident. I believe it by seeing the genuineness from his facial expressions and his words. I was convinced that I found a reliable shop and people to take care of my car. The shop is a member of VeriFact, VQ, with unscheduled audits to ensure the shop following the program quality guidelines to continue being a member.
My car was deemed a total loss so I did not have a chance to evaluate the repair work. But his diagnosis was very quick to help Costco decide the settlement decision. Garo is very responsive via phone and texts even after the business hours. It was a very smooth process of only 2 weeks from the day of the accident to the day we agreed with the fair settlement. I am so glad to be ensured with Costco Connect and know Garo and the Huntington Park Collision Center. I will definitely come to the shop again in the future when we need our car service. Thanks Garo!
5/24/2023My car was parked and sideswiped. Huntington Park collision center really helped fix my issue and fast! Friendly staff ! Kevin was really nice and so was the lady in... read more the front desk. Thank you for helping my baby look new!
10/08/2022We've taken our 2 Teslas to Edwin and Roger twice now and we highly recommend their work. They're great guys who know what they're doing, do flawless work and... read more are super fast. Roger even drove me to Enterprise and I was able to leave the rental with them when I picked up our car.
Rest assured that your car will look AMAZING when they're done with it. Thanks again guys.
6/17/2022 -
I brought my Jeep after a Uhaul truck side-swiped my bumper and fender. Cindy helped me with the process and kept me updated.
My car was here for... read more approximately 2 1/2 weeks. Mostly due to insurance approvals and parts needed to be ordered.
Overall I'm very satisfied with the work they did on my Jeep. They even washed it when it was ready for pick up!
I highly recommend this location for your vehicle repairs.
6/13/2021I can't believe how fast and great this place is with their services!!! My car was involved in a collision inside of a drive thru car wash and the front... read more and sides were horrible after. They fixed my 2018 Lexus IS 300 F sport in a matter of two days and my car looking so neeeew!!! I am so grateful that my mom recommended this place!! They even detailed my car inside and out!
9/11/2020Absolutely amazing customer service, everyone is so polite and professional, I really enjoyed this experience. The bodyshop repair was also very polite and friendly. They cleaned my car and everything,... read more they exceeded my expectations, I would definitely recommend this place to anyone! 😀
7/29/2020Came a couple years ago for my Honda Civic and they did absolutely amazing! Side of my car was crashed and even had frame damage and they even fixed that,... read more and this 2020 4th of July weekend my new mustang caught a bullet and I came back to this place and once again they exceeded expectations and looks like it never happened. Thanks again guys.
7/09/2020 -
I would recommend this place to anyone looking for a body shop with great customer service and excellent work. I just had my 2017 Honda Civic coupe repaired at this... read more location and I am 100% satisfied and they guarantee their work. I appreciated Garo's extra effort in always communicating with me if he didn't hear back quick enough from my insurance. My insurance in this case lagged on their customer service but the shop was on top of things from the beginning. They made sure I was in the loop the entire time. The paint job and the body work was superb! The alloy wheel was also custom fix. I absolutely appreciated they took good care of my car from the interior and exterior. To think I almost took it to Honda Downey but then found out they outsource to Toyota's auto body which by the way when I yelped, that place had terrible reviews! I'm glad I cancelled that appointment last minute and decided to go to HP COLLUSION CENTER! The staff is super friendly and attentive. Rosio is very sweet and Kevin who checks and inspects the vehicles is very nice as well. Even if you just need some minor work done, I highly recommend this place. I will always make this my go to body shop. If anyone has Kemper/infinity they were terrible in approving things to the shop in a timely manner but this shop made sure I was aware when they submitted supplements so that I too can stay on top of Kemper/infinity. I will always go here but I am changing my insurance to AAA. Thank you Hp Collusion!
7/03/2020This place is great! This past Tuesday on 1/8/20, I drive by for a quick estimate on the cost of a bumper for my 2019 Honda Accord SpRT being fixed.... read more I was helped immediately despite there being a wait, and when it was my turn we discussed it. At the time I was just comparing quotes.
Despite this, I was taken care of and given a quote. You can really tell a lot about this institution in the way they a deal with their customers. I went off on my way after, but after being treated nicely and just.
I would definitely go back again, when my car has any issues and needs a to be fixed. You won't regret your choice on going there!
1/14/2020I give this body shop five stars because Arbie took care of me like I was his family. He made sure my car was repaired right with a guarantee,.not only... read more that he know about cars this business takes pride in their work and for that I love this place and will send my family,and my friends to this shop.
Thanks Arbie for treating me like family making sure I'm safely back on the road..
9/19/2019 -
Arbi at Huntington Park Collision Center took great care of us. We have a Tesla, and have to go to an approved Tesla body center and our insurance co,... read more State Farm, dosen't offer any body shops in the LA area that have approved Tesla body shops, this one in Huntington park is the closest. But Arbi preordered the parts needed and had our car back to us in 4 days and had it professionally detailed. Great experience and if we get hit again we know where to go.
8/20/2019This whole job was completed in a matter of a week turned in on 7/22/19 and got my car back 7/30/2019. I was receiving daily updates about my car. They... read more left my car like brand new! I love the amount of detail they put into my car within such a small time frame with no errors! Thank you Huntington Park Collision and your team for such an amazing job done! Beyond grateful!
8/19/2019Huntington Park Collision Center has a great staff I was greeted as soon as I walked in by the lady in the front desk and make sure they would help... read more me right away ( literally it took 2 min unlike other places they make you wait forever ). Oscar the guy that help me out with my car was the greatest super friendly and every helpful! If you come here make sure you ask for OSCAR !!
7/26/2018